Ontario Announces Ontario Health Team in Kawartha Lakes

LINDSAY — The Ontario government is announcing the approval of a new Ontario Health Team in Kawartha Lakes. Ontario Health Teams are a new way of delivering care that brings together health care providers and organizations to work as one coordinated team to improve patient outcomes. This new collaborative model is helping the province respond more quickly and effectively to COVID-19 and end hallway health care.

“This is exciting news for our local health partners and community members,” said Laurie Scott, MPP for Haliburton- Kawartha Lakes- Brock. “The new Kawartha Lakes Ontario Health Team will focus on preventative health measures and providing more virtual and digital health tools contributing to more patient-focused care and reduced wait times.”

The lead members of the Kawartha Lakes Ontario Health Team include:

Ross Memorial Hospital (co-lead)

Community Care City of Kawartha Lakes (co-lead)

Patient, Client, Family and Caregiver Partners

The Corporation of the City of Kawartha Lakes

City of Kawartha Lakes Family Health Team

City of Kawartha Lakes Family Health Organization

Kawartha North Family Health Team

Through an Ontario Health Team, patients will experience easier transitions from one provider to another, including, for example, between hospitals, home care providers or long-term care homes, with one patient story, one patient record and one care plan. As Ontario Health Teams mature, patients and families will also have access to 24/7 navigation and care coordination services. This includes enabling the further expansion of virtual care for patients through dedicated funding to maintain access to care during the COVID-19 pandemic.

“While still in its early stages, Ontario Health Teams are already breaking down long-standing barriers to better connect care for both patients and our frontline heroes and have demonstrated remarkable responsiveness to the COVID-19 pandemic,” said Christine Elliott, Deputy Premier and Minister of Health.

The strong partnerships and integrated care established by Ontario Health Teams and Ontario Health have helped better position the province to respond quickly and effectively to COVID-19. This includes supporting long-term care homes, simplifying the purchase of personal protective equipment, helping establish assessment centers, launching virtual urgent care initiatives, and expanding remote patient monitoring programs to support COVID-19 patients and other vulnerable populations.

Ontario Health Teams will help maintain hospital capacity by coordinating programs that link hospitals, primary care, home and community care services, long-term care homes, congregate settings, and other services, as well as supporting virtual care, online appointment booking and patients’ digital access to their health information. It will also support the participation of patients, families and caregivers in Ontario Health Team’s planning, decision-making and expanding the involvement of primary care and family medicine.

The Ontario government will continue working with its health care partners to establish Ontario Health Teams across the province and ensure everyone is supported by a team.



  • An Ontario Health Team is responsible for delivering care for their patients, understanding their health care history, easing their transition from one provider to another, directly connecting them to the different types of care they need and providing 24/7 help in navigating the health care system.
  • Ontario is investing approximately $28 million to directly support the 42 teams in fiscal year 2020-2021.
  • Under an Ontario Health Team, Ontarians can be confident that they can continue to contact their health care providers as they always have, to access the health care they need. The Ontario government will continue working with its health care partners until Ontario Health Teams are fully established across the province and everyone is supported by a team.